We have put together a list of frequently asked questions, however if you can not find the question or answer you are looking for please contact your nearest self storage facility who will be happy to help.
At 4 Secure Self Storage our facilities have a selection of room sizes that you can rent, from a space as small as a locker up to the size of a garage, on a short or long term basis. You bring your goods or possessions to the storage facility, lock them in the room and come and go as you please during our opening hours. You are the only key holder. You can store almost anything unless it is perishable, living or flammable.
Our fully trained customer service advisors will show you around the facility, answer any queries and questions you might have and give guidance and advice. Please do not hesitate to contact us by telephone or email.
You can store your goods with us for a day, weeks, months or years-however long you need. Storage rooms can be booked in advance to make sure the size you require is available on the day you need it. You can also easily switch to a smaller or larger room whilst in storage if you need to. Self storage at 4 Secure is flexible, secure and hassle free, in fact it couldn't be any easier, our one-stop-shop approach means our customer service advisors will deal with any problem you might have. Our customer service advisors are trained to help and advise you to make sure you get the best service and value for money.
We take the security of your goods and possessions extremely seriously. To protect them, our facilities us 24hr CCTV surveillance with both motion detection and two way audio, motion detection doorbells and key fob access control . Access to our storage facilities is strictly controlled. Also, you are the only one with access to your room, which is locked with a padlock owned by you.
Yes, you need your own padlock to ensure that you are the sole key holder for your room and to ensure that your room is securely locked at all times. 4 Secure Self Storage sell a range of locks in our on site Box Shops.
The price you pay is dependent on the size of the room you need. It is our commitment to get you into the smallest space possible. The rental charge is calculated according to the floor area of the storage room, the smaller the floor area the less you will pay.
Estimating the space you need isn't as simple and straightforward as it looks. There are factors to consider first which may affect the size of the room you require, such as:
- What you need to store
- Whether your items can be stacked or not
- How high the ceiling of the storage room is
- Whether you need leave a walkway through the storage room to get to your possessions.
Our customer service advisors will advise you on how to stack your goods and possessions to make maximum use of the space.
In the meantime, if you would like to get a rough idea of how much space you might need, you can use the size estimator on our website.
No, you can store for a day, long weekend, weeks, months or years!
The price for storage you are quoted includes VAT. You will need a padlock to secure your room and we do require your goods to be insured whilst they are in storage.
Yes, all our facilities offer the 1st month and 2nd month at half price on indoor storage rooms.
We also have great long terms deals-see our special offers page for more details.
We accept credit and debit cards. Unfortunately we can not accept cash. Most of our customers choose to pay by standing order which we require you to set up with your bank.
We'll invoice you on a per calendar month basis, payable in advance. We have no notice period and when you vacate your room we will refund to you any unused storage charges.
You are welcome to stay as long as you require.
You can come and go as you please, all our sites are fully automated offering 24/7 access.
Two forms of ID are required one of which must be a photo ID (passport or driving licence) and a utility bill.
Yes, your goods must be insured whilst in storage. 4 Secure Self Storage offer a tailored insurance according to your needs. Prices start from £4.50 per calendar month and we will need an accurate declared value of the goods and possessions.
You have to bring your belongings to the storage facility.. Our facilities have ample car parking and indoor loading/unloading areas. Or, we can happily recommend a local removal company.
You can easily move to another size room at any time, depending on your storage requirements and the availability of other room sizes in the storage facility.
No problem, just let us know about the changes and we will extend or amend your booking.
All our facilities have trolleys and sack-barrows available for our customers to use free of charge. We do not offer a forklift service at any of our facilities.
Room heights at our facilities vary from 7-9ft. Ask an advisor at your chosen store and they will be able to advise you of the room heights.
Yes, we offer flexible contracts for short or long term Self Storage. There is no minimum stay.
Yes, all facilities are fully equipped with free access to WiFi.
We do not have an online booking service yet, but you can book a storage room at any of our facilities with our customer service advisors.
Yes, you can store in as many of our storage facilities as you need, however, each will be on a separate contract.
You can move to another one of our storage facilities as you wish subject to room availability. Remember you will be responsible for moving your own items from one facility to another.
